Seamlessly Move Funds On and Off Your Platform

Disjointed payment processes can lead to bad customer experiences and high return risks. Dwolla's white-label solution tackles this by offering account verification, balance checks, digital wallets and various account-to-account (A2A) payment speeds within a single API, improving customer experience and reducing costs.

Complex Payments Cost More Than You Think

Businesses often encounter challenges with their payment processes that can negatively impact customer experience and increase operational risk.

1. Money Movement Challenges
   Disjointed payment processes require customers to go off-platform and do not have the ability to verify bank account information before pulling money onto their platform or pushing it out to a user. Building an in-house solution to fix these problems is difficult and expensive due to the complex nature of the U.S. payments system.

2. Poor Customer Experience
   Customers have to go off-platform to start the process of loading funds into a digital wallet, and businesses have to use an off-platform method for sending funds to customers when they’re ready to unload those funds from the wallet. This fragmentation slows down the payment process, adds friction to the customer experience and creates more manual work for customers and the company.

3. Increased Risk of Returns
   Businesses can’t determine if a bank account is open and valid, or even if the bank account information has been entered correctly before initiating a transaction. Also, they don't know if there is enough money in the bank account to cover the transaction. Confirming all this account information is important because dealing with returns costs businesses significant time and money.

4. Complexity of Building an In-House Solution
   In many cases, these businesses work with multiple banks, and building and maintaining integrations with each of those banks is costly and complicated. Assuming businesses can develop the digital wallet functionality they need, they would still have to find a vendor that provides the ability to verify bank accounts and check balances.

“Dwolla custom-tailored a solution to something that we needed. We now have a full money-moving system without having to do any of it. And it looks like it is coming from us with our look and feel.”

Investment Company CEO/CoFounder

The Benefits of Dwolla's Digital Wallet

Dwolla's API-powered automation helps reduce costs, improve cash flow, and provide real-time payment tracking while offering access to instant payment networks for faster, more efficient payouts.

Improved Customer Experience

Dwolla’s white-label solution allows businesses to integrate the ability to load and unload a digital wallet into their existing payment platform. In doing so, they can control the branding and customer experience.

• Performing the whole payment process in-platform speeds up the payment, streamlines the customer experience and allows businesses to automate their processes. This saves time and money and decreases the burden on their customer support and operations teams.
• Businesses can offer customers a variety of payment speeds through a single API, including faster payments like Same Day ACH, RTP and FedNow. Providing a variety of fast but cost-effective options improves customer satisfaction and the customer experience.

.png?width=500&name=Untitled%20design%20(20).png)

Lower Risk with Collecting and Disbursing Payments

Dwolla simplifies the payment experience through a streamlined integration process with leading open banking service providers for instant account verification, balance checks and more.

• Using instant account verification to confirm bank accounts are open and active prior to initiating transactions helps decrease returns and associated costs.
• Checking bank account current and available balances in real-time through Balance Check confirms that the amount needed for transactions is available, helping reduce Insufficient Funds returns and associated costs.

.png?width=500&name=Untitled%20design%20(21).png)

Easier Implementation of a Solution

Rather than businesses trying to build payments and digital wallet functionality themselves, they can take advantage of Dwolla’s U.S. payments expertise, single API and bank-agnostic solution.

• Dwolla offers robust resources, developer documentation and a dedicated team of payment experts to guide its clients through each step of their payments journey.
• Dwolla’s single API provides both the account-to-account (A2A) payments solution and the open banking features companies need to successfully and securely do A2A payments.
• Dwolla is bank agnostic, so companies and their customers can connect to any U.S. bank account for sending and receiving money.

.png?width=500&name=Untitled%20design%20(22).png)

How the Digital Wallet Works: Moving the Money

-1.png?width=49&name=Dark%20Orange%20(1)-1.png)

Digital Wallet to USD Bank Account Users have funds in a digital wallet (like PayPal, Venmo or Cash App), and transfer these funds to a USD bank account.

-1.png?width=49&name=Dark%20Orange%20(2)-1.png)

Digital In-Game Currency to Real-Money Bank Account Users have in-game currency from games (like Fortnite or Roblox) and wish to move it to their real-money USD bank account.

.png?width=49&name=Dark%20Orange%20(2).png)

Crypto Wallet to USD Bank Account Users have cryptocurrency (like Bitcoin or Ethereum) in a wallet and, after converting it to USD, want to transfer it to their bank account.

Automate your payments in as little as ten days.

Dwolla's full-service approach replaces legacy payments technology with a single solution, improving security, data visibility and the customer experience.

Talk to an Expert

Let's build something innovative together.