Will I be penalized if an ACH transaction is returned?

Will I be penalized if an ACH transaction is returned?

Information

Title
Will I be penalized if an ACH transaction is returned?

Summary
You will be charged a fee for an individual return on an ACH transaction. Unauthorized returns are subject to a penalty under Nacha rules to ensure you take seriously your responsibility to obtain authorization before initiating an ACH transfer.

If you begin to experience a high volume of returns, you should reach out to your Customer Excellence Manager to discuss how you plan to reduce these returns as soon as possible.

Please refer to this blog post for more information on ACH returns.

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