## What actions does Dwolla take for specific return codes?

- Jul 22, 2025
- Knowledge

### Information

Title

What actions does Dwolla take for specific return codes?

Summary

When an ACH return code is received on a failed transfer, certain actions are taken at the end user account or master account levels. Depending on the [type of return code](https://developers.dwolla.com/concepts/transfer-failures#list-of-possible-return-codes-descriptions-and-actions), a user could be deactivated or suspended, their funding source removed, and/or have the associated funding source blacklisted.

Please refer to [this section of API documentation](https://developers.dwolla.com/concepts/transfer-failures#what-occurs-in-the-dwolla-system-when-a-bank-transfer-fails) to understand the actions Dwolla may take against a customer and bank funding source in the event a return code is issued.

The [ACH Return Code Glossary](/content/resources/ach-return-codes/index.html) provides a comprehensive list of ACH return codes.

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