How to deactivate a customer in the Dwolla Dashboard

How to deactivate a customer in the Dwolla Dashboard

• Jul 22, 2025
• Knowledge

Information

Title
How to deactivate a customer in the Dwolla Dashboard

Summary
By following the instructions below, you’ll learn how to deactivate a customer in the Dwolla Dashboard.

1. Login to the Dwolla Dashboard.
2. Select “Customers” on the left-hand side of the tool bar.
3. In the search bar, type in the customer’s name, email address or customer ID.
4. Click on the three dot ellipsis and select “Deactivate customer.”
5. Confirm that you want to deactivate the customer.
6. Under the customer’s name, the status will now read ‘Deactivated.’

After completing these steps, you should have successfully deactivated a customer.

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