How do I find out which transaction caused a negative balance?

How do I find out which transaction caused a negative balance?

Information

Title
How do I find out which transaction caused a negative balance?

Summary
A negative balance can occur when there is a failed transaction.

Dwolla recommends maintaining an active webhook subscription to monitor for events such as negative balances on your platform. To identify which transaction caused the negative balance, in the Dwolla API, look for the event topic name customer_funding_source_negative to alert you when an end user’s Dwolla Balance is negative. The Dwolla API will also issue a webhook and an email when a negative balance occurs.

Please contact your Customer Excellence Manager or support.dwolla.com with additional questions about negative balances.

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