# Dwolla Status - Incident History

## Incident: 30879004
**Date:** Jul 13, 2026  
**Status:** Resolved  
- **Description:** Elevated API 500 errors on Customers, Funding Sources, and Mass Payments  
- **Timeline:**  
  - **Jul 13, 14:20 CDT:** Resolved - This issue is resolved.  
  - **Jul 13, 12:15 CDT:** Monitoring - A fix has been deployed, and error rates are returning to normal.  
  - **Jul 13, 12:03 CDT:** Investigating - We are currently investigating elevated error rates (HTTP 500).

## Incident: 30534326
**Date:** Jun 11, 2026  
**Status:** Resolved  
- **Description:** Delayed Operational Notification Statuses in Dwolla Dashboard  
- **Timeline:**  
  - **Jun 11, 14:45 CDT:** Resolved - Issue resolved, all delivery statuses within the Dwolla Dashboard are now updating in real-time.  
  - **Jun 11, 14:30 CDT:** Monitoring - A fix has been implemented to resolve the status sync delay.  
  - **Jun 11, 14:09 CDT:** Investigating - Identified an issue causing the "Delivery Status" for Operational Notifications to lag.

## Incident: 30507959
**Date:** Jun 9, 2026  
**Status:** Resolved  
- **Description:** Elevated HTTP 500 Errors on Balance Inquiries  
- **Timeline:**  
  - **Jun 9, 15:00 CDT:** Resolved - Service disruption in Production between 3:14 PM and 3:35 PM CT.

## Incident: 30424548
**Date:** Jun 2, 2026  
**Status:** Resolved  
- **Description:** Delay in processing ACH transactions and delivery of related webhooks  
- **Timeline:**  
  - **Jun 2, 08:14 CDT:** Resolved - All transfer statuses have been updated and webhooks delivered.  
  - **Jun 2, 06:38 CDT:** Identified - Delay in morning processing of ACH transactions.

## Incident: 30119710
**Date:** May 14, 2026  
**Status:** Resolved  
- **Description:** Delay in Same-Day ACH Clearing  
- **Timeline:**  
  - **May 14, 13:17 CDT:** Resolved - Delay due to Federal Reserve issues.

## Incident: 29857620
**Date:** Apr 28, 2026  
**Status:** Resolved  
- **Description:** Elevated HTTP 500 Errors on Balance Inquiries and Transfers  
- **Timeline:**  
  - **Apr 28, 14:10 CDT:** Resolved - This incident has been resolved.

## Incident: 29785933
**Date:** Apr 23, 2026  
**Status:** Resolved  
- **Description:** Elevated HTTP 500 Errors on Customers  
- **Timeline:**  
  - **Apr 23, 14:30 CDT:** Resolved - Temporary outage impacted /customers endpoint.

## Incident: 29602723
**Date:** Apr 13, 2026  
**Status:** Resolved  
- **Description:** Delay in Same-Day ACH Clearing  
- **Timeline:**  
  - **Apr 13, 10:38 CDT:** Resolved - Delay in processing Same-Day ACH transactions.

## Incident: 29474485
**Date:** Apr 3, 2026  
**Status:** Resolved  
- **Description:** Errors on the customers/{accoundId}/transfers endpoint  
- **Timeline:**  
  - **Apr 3, 16:44 CDT:** Resolved - Fix has been deployed and errors stopped occurring.

## Incident: 29278973
**Date:** Mar 26, 2026  
**Status:** Resolved  
- **Description:** Delay in processing ACH transactions and delivery of related webhooks  
- **Timeline:**  
  - **Mar 26, 09:34 CDT:** Resolved - All transfers statuses updated and webhooks delivered.

## Incident: 29264692
**Date:** Mar 25, 2026  
**Status:** Resolved  
- **Description:** Sandbox Transfer Searches Degraded  
- **Timeline:**  
  - **Mar 25, 19:14 CDT:** Resolved - Fix deployed and sandbox transfer searches functioning normally.

## Incident: 29085938
**Date:** Mar 18, 2026  
**Status:** Resolved  
- **Description:** [Sandbox] Experienced degraded performance  
- **Timeline:**  
  - **Mar 18, 09:58 CDT:** Resolved - Temporary disruption with Sandbox API has been resolved.

## Incident: 28865154
**Date:** Mar 8, 2026  
**Status:** Resolved  
- **Description:** Instant Payments Status Updates  
- **Timeline:**  
  - **Mar 8, 17:00 CDT:** Resolved - All pending instant payment statuses updated.

## Incident: 28764950
**Date:** Mar 3, 2026  
**Status:** Resolved  
- **Description:** Delay in processing ACH transactions and delivery of related webhooks  
- **Timeline:**  
  - **Mar 3, 17:58 CST:** Resolved - ACH transfer statuses have all been updated.

## Incident: 28380518
**Date:** Feb 5, 2026  
**Status:** Resolved  
- **Description:** Delay in processing Same-Day ACH transactions  
- **Timeline:**  
  - **Feb 5, 17:19 CST:** Resolved - Delay due to Fed processing issues.

## Incident: 28274279
**Date:** Feb 4, 2026  
**Status:** Resolved  
- **Description:** Issued 1099K forms with inflated amounts  
- **Timeline:**  
  - **Feb 4, 09:51 CST:** Resolved - Form 1099K corrections completed and filed.

## Incident: 27888216
**Date:** Jan 5, 2026  
**Status:** Resolved  
- **Description:** Delay in delivery of webhooks and operational notifications  
- **Timeline:**  
  - **Jan 5, 20:21 CST:** Resolved - All delayed notifications sent successfully.

## Incident: 27219806
**Date:** Nov 18, 2025  
**Status:** Resolved  
- **Description:** API Errors from Upstream Provider  
- **Timeline:**  
  - **Nov 18, 12:26 CST:** Resolved - Issue resolved as API traffic returned to normal.