Dwolla Status - Incident History

Incident: 30879004

Date: Jul 13, 2026
Status: Resolved

• Description: Elevated API 500 errors on Customers, Funding Sources, and Mass Payments
• Timeline:
  • Jul 13, 14:20 CDT: Resolved - This issue is resolved.
  • Jul 13, 12:15 CDT: Monitoring - A fix has been deployed, and error rates are returning to normal.
  • Jul 13, 12:03 CDT: Investigating - We are currently investigating elevated error rates (HTTP 500).

Incident: 30534326

Date: Jun 11, 2026
Status: Resolved

• Description: Delayed Operational Notification Statuses in Dwolla Dashboard
• Timeline:
  • Jun 11, 14:45 CDT: Resolved - Issue resolved, all delivery statuses within the Dwolla Dashboard are now updating in real-time.
  • Jun 11, 14:30 CDT: Monitoring - A fix has been implemented to resolve the status sync delay.
  • Jun 11, 14:09 CDT: Investigating - Identified an issue causing the "Delivery Status" for Operational Notifications to lag.

Incident: 30507959

Date: Jun 9, 2026
Status: Resolved

• Description: Elevated HTTP 500 Errors on Balance Inquiries
• Timeline:
  • Jun 9, 15:00 CDT: Resolved - Service disruption in Production between 3:14 PM and 3:35 PM CT.

Incident: 30424548

Date: Jun 2, 2026
Status: Resolved

• Description: Delay in processing ACH transactions and delivery of related webhooks
• Timeline:
  • Jun 2, 08:14 CDT: Resolved - All transfer statuses have been updated and webhooks delivered.
  • Jun 2, 06:38 CDT: Identified - Delay in morning processing of ACH transactions.

Incident: 30119710

Date: May 14, 2026
Status: Resolved

• Description: Delay in Same-Day ACH Clearing
• Timeline:
  • May 14, 13:17 CDT: Resolved - Delay due to Federal Reserve issues.

Incident: 29857620

Date: Apr 28, 2026
Status: Resolved

• Description: Elevated HTTP 500 Errors on Balance Inquiries and Transfers
• Timeline:
  • Apr 28, 14:10 CDT: Resolved - This incident has been resolved.

Incident: 29785933

Date: Apr 23, 2026
Status: Resolved

• Description: Elevated HTTP 500 Errors on Customers
• Timeline:
  • Apr 23, 14:30 CDT: Resolved - Temporary outage impacted /customers endpoint.

Incident: 29602723

Date: Apr 13, 2026
Status: Resolved

• Description: Delay in Same-Day ACH Clearing
• Timeline:
  • Apr 13, 10:38 CDT: Resolved - Delay in processing Same-Day ACH transactions.

Incident: 29474485

Date: Apr 3, 2026
Status: Resolved

• Description: Errors on the customers/{accoundId}/transfers endpoint
• Timeline:
  • Apr 3, 16:44 CDT: Resolved - Fix has been deployed and errors stopped occurring.

Incident: 29278973

Date: Mar 26, 2026
Status: Resolved

• Description: Delay in processing ACH transactions and delivery of related webhooks
• Timeline:
  • Mar 26, 09:34 CDT: Resolved - All transfers statuses updated and webhooks delivered.

Incident: 29264692

Date: Mar 25, 2026
Status: Resolved

• Description: Sandbox Transfer Searches Degraded
• Timeline:
  • Mar 25, 19:14 CDT: Resolved - Fix deployed and sandbox transfer searches functioning normally.

Incident: 29085938

Date: Mar 18, 2026
Status: Resolved

• Description: [Sandbox] Experienced degraded performance
• Timeline:
  • Mar 18, 09:58 CDT: Resolved - Temporary disruption with Sandbox API has been resolved.

Incident: 28865154

Date: Mar 8, 2026
Status: Resolved

• Description: Instant Payments Status Updates
• Timeline:
  • Mar 8, 17:00 CDT: Resolved - All pending instant payment statuses updated.

Incident: 28764950

Date: Mar 3, 2026
Status: Resolved

• Description: Delay in processing ACH transactions and delivery of related webhooks
• Timeline:
  • Mar 3, 17:58 CST: Resolved - ACH transfer statuses have all been updated.

Incident: 28380518

Date: Feb 5, 2026
Status: Resolved

• Description: Delay in processing Same-Day ACH transactions
• Timeline:
  • Feb 5, 17:19 CST: Resolved - Delay due to Fed processing issues.

Incident: 28274279

Date: Feb 4, 2026
Status: Resolved

• Description: Issued 1099K forms with inflated amounts
• Timeline:
  • Feb 4, 09:51 CST: Resolved - Form 1099K corrections completed and filed.

Incident: 27888216

Date: Jan 5, 2026
Status: Resolved

• Description: Delay in delivery of webhooks and operational notifications
• Timeline:
  • Jan 5, 20:21 CST: Resolved - All delayed notifications sent successfully.

Incident: 27219806

Date: Nov 18, 2025
Status: Resolved

• Description: API Errors from Upstream Provider
• Timeline:
  • Nov 18, 12:26 CST: Resolved - Issue resolved as API traffic returned to normal.