Dedicated Support for Your Payment Integration | Dwolla

Supporting Your Payments Journey

Equip your team with the resources to configure a payment solution for your business. Solve coding problems, hurdle technical roadblocks and understand best practices during and after integrating Dwolla’s modern, single payment API.

Supporting Your Payment Integration

The payments landscape can be complex and difficult to navigate. Dwolla recognizes this challenge and offers dedicated support, a comprehensive set of resources designed to expedite and optimize your integration process. This support goes beyond standard channels, providing you with direct access to developer support, payments experts and integration consultants.

Direct Lines of Communication

Our dedicated support offering provides access to communicate directly with our developers, integration consultants and account executives to easily ask questions or learn best practices.

Developer Portal and Forum

Our robust developer documentation provides a blueprint to navigate Dwolla’s developer-friendly payment API.

Testing Environment

Explore and test payment features prior to going live using Dwolla’s fully simulated Sandbox environment.

“Everybody appreciates the ability to have a direct line of communication to someone that can help answer unexpected questions. Dwolla listens to our needs and consistently gives us support through every part of the process, pre- and post-implementation, and that is an invaluable piece of the integration.”
Transportation Company Chief Executive Officer

Leading Open Banking in North America

Dwolla Connect

Dwolla Connect is a unified API solution across financial institutions and account-to-account payment methods and is designed specifically for mid- to enterprise-sized businesses with established payment operations. It empowers them to undergo a seamless digital transformation from outdated payment systems, manual processes, and file-based operations to fully streamlined, automated processes.

Talk to a Payments Expert

Key Benefits

What changes for your team

Outcomes that matter to the teams responsible for payments, product delivery, and operations.

Named Integration Specialists

Your team works with a dedicated integration specialist who understands your payment flows, your stack, and your timeline. Not a rotating ticket queue.

Guided Onboarding

From first API call through go-live, your integration specialist reviews your implementation, suggests optimizations, and helps you avoid common pitfalls.

Direct Access

Reach your Dwolla team directly. When a production issue comes up, you talk to someone who already knows your integration, not someone reading a ticket for the first time.

Proactive Monitoring

Dwolla's team monitors your integration health and flags potential issues before they impact your operations. Fewer surprises, faster resolution.

How It Works

From integration to production

A clear path from first API call to live payment operations.

01

Meet your team

During onboarding, Dwolla assigns an integration specialist and account manager. They learn your use case, your technical environment, and your goals.

02

Build with guidance

Your integration specialist reviews code, answers questions, and helps your developers build payment flows correctly the first time.

03

Operate with confidence

After go-live, your account team continues to monitor, advise, and support your payment operations as your volume and requirements grow.

Built for Scale

Trusted by platforms and enterprises

Get a team that knows your payments

See how Dwolla's dedicated support model helps your team integrate faster and operate with confidence.