# Overview

Virtual accounts are virtual subledgers within one physical depository account that can be utilized in a variety of ways. Virtual Account Numbers (VANs) allow clients to provide a routing and account number that can be used to allow ACH transactions to and from a [Dwolla Balance](https://developers.dwolla.com/docs/balance-funding-source). The routing and account number is tied to a Dwolla Client’s Master Balance, or one of their [Verified Customer’s](https://developers.dwolla.com/docs/customer-types#verified-customer) balances. Virtual accounts hold no funds—they are simply a mechanism to route funds into a single Dwolla Balance. Dwolla’s Virtual Account Number feature performs two crucial functions:

- Eliminate the need to deposit funds into an intermediary depository account before transferring funds in or out of your Dwolla Balance.
- Keep transaction data separate and organized within the Dwolla Balance.

VANs are a premium feature and count toward a total Funding Source limit. For existing Dwolla clients, you will be required to implement additional requirements in order to be approved for production access. To learn more about pricing and enabling this feature, please [contact Sales](/content/contact?b=apidocs/index.html).

#### Items To Note

- VANs cannot be used as a source or destination when calling the [/transfers endpoint](https://developers.dwolla.com/docs/api-reference/transfers/initiate-a-transfer).
- Users that are enabled for VANs will currently not have access to RTP or wire features.
- Many virtual account numbers can route to a single Dwolla Balance. If you need to designate a portion of funds within a balance, reference the [Labels API](https://developers.dwolla.com/docs/api-reference/labels).
- Dwolla has no transaction limit for externally initiated transfers.

## Interacting With Virtual Accounts

The Dwolla API supports methods for [creating a VAN for a Verified Customer](https://developers.dwolla.com/docs/virtual-account-numbers#create-a-van-funding-source-for-a-customer) and [creating a VAN for a Master Account](https://developers.dwolla.com/docs/virtual-account-numbers#create-a-van-funding-source-for-an-account), as well as [retrieving routing details](https://developers.dwolla.com/docs/api-reference/funding-sources/retrieve-van-account-and-routing-numbers) and [removing a virtual account](https://developers.dwolla.com/docs/api-reference/funding-sources/update-or-remove-a-funding-source). Once a virtual account is created, a unique account and routing number pair will be available for use to create external transactions (reference example below). A virtual account will be represented as a [Funding Source](https://developers.dwolla.com/docs/api-reference/funding-sources) in the Dwolla API, however, it cannot be used when calling the Dwolla API to initiate transfers. Your Dwolla Balance is the only funding source you can use for transfers using the funds in that account within the Dwolla system, and you’ll only be able to use the VAN to initiate transfers affecting the funds in that account from a third party system. Upon creation of a virtual account as a Funding Source, it will immediately be available for use with a `verified` status. A VAN can be [removed](https://developers.dwolla.com/docs/api-reference/funding-sources/update-or-remove-a-funding-source) at any time via the API. A new VAN can be created in its place if needed.

#### Example Routing Details Response:

```
{
  "_links": {
    "self": {
      "href": "https://api-sandbox.dwolla.com/funding-sources/e6d68efb-c49b-43db-8867-e1ca58c6ee8c/ach-routing",
      "type": "application/vnd.dwolla.v1.hal+json",
      "resource-type": "ach-routing"
    },
    "funding-source": {
      "href": "https://api-sandbox.dwolla.com/funding-sources/e6d68efb-c49b-43db-8867-e1ca58c6ee8c",
      "type": "application/vnd.dwolla.v1.hal+json",
      "resource-type": "funding-source"
    }
  },
  "accountNumber": "9619991490430833",
  "routingNumber": "084106768"
}
```

## Tracking Virtual Account Transfers

Externally initiated transactions will be represented by transfers that are automatically created and available in the transaction listing endpoint when Dwolla is notified of the transaction by the ACH Network. Adding funds into a balance will be represented by a new transfer where the **source** is the VAN funding source and the **destination** is the Customer.

#### Example Response Object

```
{
    "_links": {
        "self": {
            "href": "https://api-sandbox.dwolla.com/transfers/c7149132-c552-ec11-813a-ebf9f1240ece",
            "type": "application/vnd.dwolla.v1.hal+json",
            "resource-type": "transfer"
        },
        "source": {
            "href": "https://api-sandbox.dwolla.com/funding-sources/533e2de1-bc59-4301-a081-a431ef023fbd",
            "type": "application/vnd.dwolla.v1.hal+json",
            "resource-type": "customer"
        },
        "destination": {
            "href": "https://api-sandbox.dwolla.com/customers/af6eb65c-ab64-4510-8ce3-56076b6ab3a9",
            "type": "application/vnd.dwolla.v1.hal+json",
            "resource-type": "funding-source"
        }
    },
    "id": "c7149132-c552-ec11-813a-ebf9f1240ece",
    "status": "processed",
    "amount": {
        "value": "10.00",
        "currency": "USD"
    },
    "created": "2021-12-01T16:39:06.200Z",
    "achDetails": {
        "source": {
            "addenda": {
                "values": [\
                    "addenda"\\
                ]
            },
            "beneficiaryName": "Fake name",
            "companyName": "Fake company name",
            "companyEntryDescription": "PAYMENT",
            "effectiveDate": "2021-12-01",
            "postingData": "Fake company name:Fake discretionary data:Fake name",
            "routingNumber": "222222226",
            "traceId": "222222225926346"
        },
        "destination": {}
    }
}
```

Withdrawals from the Dwolla Balance will be represented by a new transfer where the **source** is the Customer and the **destination** is the VAN funding source.

#### Example Response Object

```
{
    "_links": {
        "self": {
            "href": "https://api-sandbox.dwolla.com/transfers/c7149132-c552-ec11-813a-ebf9f1240ece",
            "type": "application/vnd.dwolla.v1.hal+json",
            "resource-type": "transfer"
        },
        "source": {
            "href": "https://api-sandbox.dwolla.com/customers/af6eb65c-ab64-4510-8ce3-56076b6ab3a9",
            "type": "application/vnd.dwolla.v1.hal+json",
            "resource-type": "customer"
        },
        "destination": {
            "href": "https://api-sandbox.dwolla.com/funding-sources/533e2de1-bc59-4301-a081-a431ef023fbd",
            "type": "application/vnd.dwolla.v1.hal+json",
            "resource-type": "funding-source"
        }
    },
    "id": "c7149132-c552-ec11-813a-ebf9f1240ece",
    "status": "processed",
    "amount": {
        "value": "10.00",
        "currency": "USD"
    },
    "created": "2021-12-01T16:39:06.200Z",
    "achDetails": {
        "source": {},
        "destination": {
            "addenda": {
                "values": [\
                    "addenda"\\
                ]
            },
            "beneficiaryName": "Fake name",
            "companyName": "Fake company name",
            "companyEntryDescription": "PAYMENT",
            "effectiveDate": "2021-12-01",
            "postingData": "Fake company name:Fake discretionary data:Fake name",
            "routingNumber": "222222226",
            "traceId": "222222225926346"
        }
    }
}
```

Each new transfer will trigger a `bank_transfer_created` or `customer_bank_transfer_created` webhook. The creation webhooks will be triggered approximately 30 minutes prior to any completed webhook event of `bank_transfer_completed` or `customer_bank_transfer_completed`. Transfers will be created in a `pending` or `failed` status depending on whether the customer record or VAN has been deactivated, suspended, or removed. Additional details about an external transaction will be available in the achDetails object when [retrieving the transfer](https://developers.dwolla.com/docs/api-reference/transfers/retrieve-a-transfer) from the API. Either the source or the destination will be present in the object depending on the direction of the funds transfer.

#### ACH Details Optional Fields

| Name | Description |
| --- | --- |
| addenda | Contains addenda information for the transfer. See [addenda object](https://developers.dwolla.com/docs/virtual-account-numbers#addenda-object) for details. |
| beneficiaryName | Beneficiary of the transaction’s name. In general, should match the user onboarded to the Platform’s name. |
| companyEntryDescription | Describes the purpose of the transaction. Values can include but are not limited to: `REVERSAL`, `RECLAIM`, `NO CHECK`, `AUTOENROLL`, `REDEPCHECK`, `RETURN FEE`, `RETRY PMNT`, and `HEALTHCARE`. |
| companyId | Numeric identifier of originator. |
| companyName | Name of the originator. |
| effectiveDate | The date when the ACH transaction becomes effective, formatted as `YYYY-MM-DD`. This is typically the settlement date for the transaction. |
| postingData | Suggested memo line format for bank statements, structured as `companyName:companyDiscretionaryData:beneficiaryName`. Provides additional context for transaction identification. |
| routingNumber | Routing number of Originating Depository Financial Institution (ODFI). Identifies the financial institution that originated the ACH transaction. |
| traceId | A unique identifier for tracing the ACH transaction through the banking network. Used for transaction tracking and reconciliation purposes. |

#### Example `achDetails` Object

```
{
  ...
  "achDetails": {
    "source": {
      "addenda": {
        "values": [\
          "string"\
        ]
      },
      "beneficiaryName": "string",
      "companyId": "string",
      "companyName": "string",
      "companyEntryDescription": "PAYMENT",  // will differ depending on originator
      "effectiveDate": "YYYY-MM-DD",
      "postingData": "string:string:string", // suggested memo line, fields are companyName:companyDiscretionaryData:beneficiaryName
      "routingNumber": "string",             // of originating bank
      "traceId": "string"
    },
    "destination": {
      // same fields as source
    }
  }
}
```

## API Operations

Virtual Account Numbers integrate seamlessly with Dwolla’s existing funding source endpoints, requiring only VAN-specific parameters to enable external ACH routing capabilities. Each operation leverages the standard funding source architecture while providing unique account and routing numbers for external transaction processing.

[**Create VAN for Account** \ 
\ Create a Virtual Account Number for a Dwolla Master Account using the funding source endpoint with `type` set to `virtual`.](https://developers.dwolla.com/docs/api-reference/accounts/create-a-funding-source-for-an-account)

[**Create VAN for Customer** \ 
\ Create a Virtual Account Number for a Verified Customer using the customer funding source endpoint with `type` set to `virtual`.](https://developers.dwolla.com/docs/api-reference/funding-sources/create-customer-funding-source)

[**Retrieve VAN Details** \ 
\ Retrieve VAN funding source details including `ach-routing` link for accessing unique account and routing numbers.](https://developers.dwolla.com/docs/api-reference/funding-sources/retrieve-a-funding-source)

[**Remove VAN** \ 
\ Remove a Virtual Account Number by setting `removed` to `true`. A new VAN can be created if needed.](https://developers.dwolla.com/docs/api-reference/funding-sources/update-or-remove-a-funding-source)

## Testing

Before deploying to production, validate your Virtual Account Number implementation using Dwolla’s Sandbox environment. The sandbox environment provides comprehensive simulation tools for external ACH transfers, failure scenarios, and edge cases to ensure your integration handles real-world payment flows reliably.

[**Test Virtual Account Numbers** \ 
\ Learn how to simulate VAN transfers and test failure scenarios in the Sandbox environment.](https://developers.dwolla.com/docs/testing#testing-virtual-account-numbers)
